I was coached by Jess on how to bring more engagement, interactivity and fun into my training programs and keynotes. Using her framework of how to connect with the audience via head, heard and action, we were able to come up with strategies and tactics that would add a deeper level of engagement with my audiences via logic, emotion, and persuasion. When I incorporated some of these strategies in my training program, it was clear that these small changes made a huge difference. We worked together for a short time, but amazing value came from it.